Return Policy

At Kie Kreative Designs, we want you to love your purchase. If something isn’t right, we’re here to help.

🛍️ Returns

We accept returns within 14 days of delivery.

To be eligible:

• Items must be unused and in original condition
• Items must be returned in original packaging
• Proof of purchase is required

🚫 Non-Returnable Items

Due to the nature of our products, the following cannot be returned:

• Custom or personalized items
• Sale or clearance items
• Gift cards

💸 Refunds

Once your return is received and inspected:

• You’ll be notified of approval or rejection
• Approved refunds will be issued to your original payment method within 5–10 business days

🔁 Exchanges

We only replace items if they are defective or damaged.

If your item arrives damaged:

• Email us within 3 days of delivery
• Include photos of the item and packaging

🚚 Return Shipping

• Customers are responsible for return shipping costs
• Shipping costs are non-refundable

📧 Start a Return

To initiate a return, contact us at:
hello@kiekreativedesigns.com